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Product FAQ

Mattress Information

Our mattress liner contains blends of cotton for a safe, fire-retardant design without the use of fiberglass or chemicals.

How long will it take me to assemble this bed?

Max & Lily® products are made from solid pine wood, so the boxes are large and heavy. We highly recommend having two adults move boxes into the home. Hardware and hex wrench tool are included in your box. Additionally, assembly instructions are...

Is the slide removable?

For safety purposes, we do not recommend removing any components from a Max & Lily bed. This would apply to the slide, guardrail, staircase, or ladder.

Do I need a box spring?

Max & Lily beds do not require the use of a box spring. The mattress can lay directly atop the provided slats.

What is the weight limit for the slide?

Our trundles, slides, staircases, and ladders have met and exceeded the required safety testing set by the US for children's manufacturing. At this time, we recommend not to exceed 106 lbs on the slide. All of our products are designed to fit...

Do your beds come with guard rails?

All of our high beds come with full-length guard rails. The guardrails are not to be removed off the top bunks, to preserve the safety of the bed. For single beds and the lower bunk beds, additional guard rails could be purchased here. Please...

Do you have Prop 65?

Max & Lily® does not need to have the Prop 65 warning on our furniture. Prop 65 Warning is only required as a warning when a business knowingly has one or more chemicals from the Prop 65 list in their products. We know your children are your...

Do I need a bunkie board?

Max & Lily beds do not require the use of a bunkie board. We recommend not using a bunkie board to improve the longevity of your mattress. For additional quality and safety about our beds, please read here.

What is the weight limit?

Our beds are designed with safety as our top priority. Our beds have a 400 lbs weight capacity limit per bed, safely holds toddlers to teens. Our beds are equipped with solid pine, seven- 9 inches apart slats, and metal support bars. We offer an...

What mattresses work best with Max & Lily beds?

All of our beds fit standard size mattresses, but we recommend low profile mattresses for the best fit. For the best fit and safety, we recommend low profile mattresses measuring 5 inches thick for all of our beds. We do not recommend exceeding a...

Can I shop the product in store?

Max and Lily sells all of our products exclusively online. If you have any questions about a product please reach out to our customer care team who is here to help!