Missing or Damaged PartsUpdated a month ago
MISSING, DEFECTIVE OR DAMAGED ITEMS
We want to ensure your complete satisfaction with every order. If you discover any missing or damaged parts, please let us know within 30 days of receiving your order. If it’s been more than 30 days, don’t worry—contact us at [email protected], and we’ll review the situation to see how we can assist, potential fees may be included. Please send us photographs of the issue from various angles and distances. If available, include photos of the original packaging, as it may have been damaged during transit. Our Customer Service team will work with you to arrange for necessary replacement parts. We're here to help make things right!
To request replacement parts, please click here
*Due to increased order volume during the holidays, we are experiencing delays in processing replacement part orders. We thank you for your understanding and patience.